Students of the Centre should, at all times (indoors and outdors) act with considertion and courtesy towards others. All students are expected to take pride in maintaining a high standard of tidiness and cleanliness in and around the Centre premises, and have respect for the Centre building and equipment.
2. Absence and Sickness
The Centre should be notified at least two weeks of any holidays planned, by telephone or email, and confirmation should be obtained from the Centre before the absence. The Centre reserves the right to dismiss any students if they have been absent for more than 3 times throughout the course of the same level without any reasonable explanation. Absence due to sickness must be reported at least two hours before the lesson starts (parents must report to the Centre for students under 16). Doctor and dentist appointments are not encouraged to be made during lesson hours.
Punctuality must be observed at all times. Any students arriving later than 15 minutes after the lesson has started are not allowed to enter the classrooms to avoid interruption of the lesson. Stuents will arrange to take the same lesson in another class however this may result in the delay of completing the course.
Mid-term and end-of-term exams are carried out to monitor students learning progress. Those who fail the test are not allowed to continue to the next level before they have passed. Beginner students who fail have once chance to retake the course for free with the tutor’s consent. Other level students can take a free resit within three months.
At least half of the course fees must be paid before the course starts, the rest must be paid before mid-term. Payments can be made by cash or cheque payable to High Class Education UK Ltd at the Centre reception or bank transfer to our account; account number :43513968, sort code :77-91-12, referece: student's name. Fees/ deposits are not refundable from 7 days prior to the start date of a course.
No partial refund can be granted for classes not attended. The company cannot accept any responsibility for unforeseen changes in student’s circumstances that may prevent attendance.
All cancellations and request for refunds must be received in writing (including email) by the company at least 7 days before COMMENCE of the course. Fees will be fully refunded if a course is canceled due to an insufficient number of students, or for any other reason beyond our control.
Students are expected to bring materials required for lessons e.g. textbooks, exercise books, folders, papers, pens, pencils, etc.
7. Money and Valuables
The Centre takes no responsibility for money or valuables. These should be kept on the person or ideally left at home. The Centre will not hold any accountability for items losts, stolen or damaged.
8. Dress and Appearance
We encourage all our students to dress appropriately and maintain a good standard of appearance at all times.
No member of staff administers or supervises medication.
10. Food and Drinks
Only water can be consumed in the classrooms. Food and drinks can only be consumed in the canteen during break time. All rubbish must be disposed of in the bins provided.
Movement inside the Centre building is to be made quietly by walking on the left-hand side of stairs and corridors. No students are allowed to access any areas without authorisation.
12. Out of Doors
Students under 16 are not allowed to leave the Centre premises during break time. Students must report any unusual or strange events to the Centre.
It is an offence to smoke, drink alcohol or to use recreational drugs within the Centre premises.
Running and shouting whilst within the Centre building (including the canteen) is not permitted to avoid disturbance to others.
Chewing gum must not be brought to the Centre.
No article which may cause physical harm is to be brought to Centre. This includes matches, cigarettes and particulary illegal substances and weapons, possession of which will lead to permanent exclusion.
Bullying will not be tolerated in and out of the Centre.
The use of electrical equipment by students, i.e. mobile phones, MP3 players, radios etc is not permitted during class.
Any vandalism will be treated as a serious offence.
CHILDREN PROTECTION POLICY
Magna Education fully recognises its responsibility for child protection.
The safety and welfare of every student is of paramount importance.
Every student, regardless of age, culture, ability, gender, language, racial origin, religious belief and/or sexual identity has the right to participate in our centre’s activities.
We undertake to do everything reasonable in order to protect students from any harm, discrimination and degrading treatment and to respect their rights wishes and feelings.
Any allegations of misconduct or abuse are taken very seriously and we will investigate all such allegations quickly and in an appropriate manner.
All staff members working with children are recruited with regard to their suitability for that responsibility, and are provided with guidance and training in good practice and child protecting procedures.
Our centre works towards providing a safe, secure, positive evironment for all members to work and learn together.